Due to the current State of Emergency to slow the spread of COVID-19 the Victorian Government has announced a suspension of high volume activities under the Victorian Energy Upgrade Program from midnight on April 1st — see https://www.energy.vic.gov.au/energy-efficiency/victorian-energy-upgrades for full details.

As a result we will be temporarily suspending the free Powerpal installation service for Victorians, and all existing booked installation appointments have been cancelled.

If you have any questions or concerns in regards to the suspension of the program you can contact the department via energy.upgrades@delwp.vic.gov.au.

We appreciate that this will be a huge disappointment for those who have signed up to the free Powerpal offer under the scheme, especially during a time when many Victorians will be facing higher home energy bills due to spending more time at home. We will be working with the Department of Land Water and Planning to seek to make Powerpal available again under the program as quickly as possible, and will contact all those who have registered to fulfil your Powerpal installation as soon as we can do so.

Keep an eye on this blog or our Facebook page for updates.

Stay safe everyone, and keep tracking those energy bills.