Install powerpal on your meter

Powerpal is incredibly easy to self-install and only takes TWO MINUTES to connect to your electricity meter

Watch how to install

You can confirm that your home is compatible with Powerpal and find specific instructions for installing Powerpal on your own meter here

Safety note

Take care any time you’re working near your meter box. Do not touch any wires or exposed termin als. Do not modify any electrical equipment.

If you are unsure about the installation process or not confident in your ability to install your Powerpal safely please arrange for a qualified electrician to handle the installation for you

1. Find your flashing red light

Find the red light on the front of your electricity meter which flashes when you use power.

It’s important to identify the correct red light for your meter which may have more than one. The light may be round or rectangular.

If in doubt, turn on a high-use appliance like a heater or electric oven and watch for the flashes!

If you have solar your red light will not flash during the day when you are not using power from the grid – wait until dusk or turn the kettle on!

You’ll find specific instructions for your meter in our compatible meters list.

2. Make a note of the flash rate

Make a note of the text which explains how many times your meter flashes for each kWh of energy your home uses. You’ll need this number later on after installing the Powerpal app.

This number is printed on the front of your electricity meter close to where you attached the Powerpal sensor.

If your meter is labelled 1Wh/imp your flash rate is 1000.

You’ll find specific instructions for your meter in our compatible meters list.

3. Clean the meter face

Use the included alcohol wipe to clean the area around the red light.

Allow the cleaned area to dry for at least 60 seconds before proceeding to the next step.

If you do not thoroughly clean the meter face your Powerpal’s adhesive may fail after weeks or months of use.

4. Select the correct mounting plate

Select the best sticky-backed plastic mounting plate for your meter type. In most cases this will be the square plate.

If you have an iCredit meter you will need to place the circular ring mount around the protrusion next to your red light.

You’ll find specific instructions for your meter in our compatible meters list.

Avoid locating the mount over any stickers on the front of the meter as this may prevent the glue from bonding strongly to the meter face. Using the triangular mount may help avoid the sticker.

5. Stick the mounting plate over the red light

Remove the backing tape from the mount to reveal the adhesive glue.

Carefully locate the mount over the flashing red light, ensuring that the light is visible through the small hole in the mounting plate.

Once alignment is confirmed press the mount firmly against the meter face for at least 30 seconds to allow the glue to bond to the meter face.

Do not adjust the mount after fitment as this will break the bonding of the glue to the meter face. If the mount must be relocated please use a new mount; do not reuse the old one

6. Attach the sensor to the mounting plate

Carefully place the small sensor into the mount with the wire facing to the right.

Gently twist the sensor in a clockwise direction until it clicks into place with the wire hanging down freely.

If you ever need to remove your Powerpal in the future, rotate the sensor anti-clockwise to unlock it.

7. Place powerpal on top of meter box

Place the main Powerpal unit on the top of the meter cabinet. The base of the unit contains strong magnets that will hold it in place.

To ensure a strong bluetooth signal, your Powerpal must be placed:

  • Upright, resting on its “foot”
  • On top of the meter cabinet (not inside it!)
  • At least 3cm away from the wall

Your Powerpal is waterproof and UV resistant and is safe to leave exposed to the elements. If it is not placed outside the metal cabinet you will find the bluetooth range is severely reduced.

If your meter is not installed in a metal cabinet please send a photo of your meter to Powerpal support and we’ll talk you through alternative mounting options.

8. Tidy up the cable

Tidy any excess cable into the bottom of the meter box by folding it neatly.

Use the provided twist cable tie to bundle excess cable if required.

Ensure the cable runs down the full length of the meter box and enters via the bottom of the cabinet, not the side. This is to avoid the risk of rain water running down the cable and into the meter box.

9. Close the meter cabinet

Carefully close the meter box, ensuring that the cable (or your hand!) does not get trapped or damaged.

Usually there will be an appropriate gap under the meter box door on one side or the other where the cable can be routed.

Double-check that the cable runs down the full length of the meter box and enters via the bottom of the cabinet, not the side.

Watch our installation video

Don’t forget to watch our 2 minute installation video for some useful tips before you get started!

Watch how to install

Watch how to install

Next up: the Powerpal app

Your Powerpal is now safely installed!

Download the Powerpal app on your mobile phone and see your power!